RochIT brings over 18 Program and Project Management experience in roles including IT and Business Transformation, Major Office Fitouts, Consolidations, and Relocations, Information Technology Management, , Infrastructure, 24 x 7 Support, Development, Architecture, Integration, and Outsourcing.
A strategic, technically competent and effective leader with strong team development and motivation capability and a belief that people do their best when they enjoy their environment and have input (and therefore ownership) to the process/project. Effective in bringing teams through the project journey to the common end goals, I have managed large teams and budgets, and have also developed success in the recruitment and retention of staff. Able to lead by example and develop a results driven, client focused culture through fostering professionalism, innovation, creativity, and high quality.
Strong ‘hands on’ IT support, development, analysis, and infrastructure, plus business process in large and small sites has given a big picture perspective and customer service focus.
Value Offered
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Industries:
- Finance – CBA, Westpac, St George, Baycorp Advantage, IAG, Promina
- Telecommunications – Gen-i, Telstra, Broadcast Australia
- Outsourcing – Gen-i, Telstra
- Government – RTA
Platforms:
- Contact Centres – End to end business and technology, Telco integration, outsourcing
- Network – DWDM, WAN, LAN, Fibre
- Datacentres – Build, Relocation
Functions:
- Contact Centres – end to end
- Relocations – Business and technology
- Operational Handover – SLA, Support, Processes and Procedures, Resourcing
- Infrastructure – end to end
- Transformation
Communications:
- Executive stakeholder management
- Program control group
- Project resourcing
- Change management
- Cultural change